Frequently
Asked Questions
|
| Q.
How do you properly set a thermostat? |
A. Set your thermostat switch to either
the “heat” or “cool” position. Set
the blower switch in either the “on” or “auto”
position. If the blower is switched to the “auto”
position, the fan will cycle on and off automatically
when the thermostat calls for heating or cooling. If the
“on” position is selected, the indoor fan will
circulate air through your duct system and remains on.
UNDER HIGH HUMIDITY CONDITIONS THE “AUTO” POSITION
SHOULD BE USED.
Set the thermostat control indicator to the temperature
you prefer.
Most people find 77 to 80 degrees an ideal comfort level. |
|
| Q. Does setting
the thermostat to a lower position make the unit cool
faster? |
A. No, to achieve a more even temperature
and humidity control, keep your thermostat set allowing
the unit to operate automatically for you. |
|
| Q. On a very
cold, moist day does your heat pump automatically go into
a defrost mode? |
A. Yes. This mode melts off any ice that
may have formed on the outdoor coil. As a defrost cycle
is initiated, the reversing valve switches, inducing heat
to the outdoor coil. You may hear a switching sound when
this occurs. During this period of time DO NOT TURN THE
SYSTEM OFF, AS THIS IS A NORMAL FUNCTION OF THE HEAT PUMP.
After the ice has melted off of the outdoor coil, the
heat pump will automatically return to the normal heating
mode. |
|
| Q. How do
we achieve comfort without spending a fortune on the electric
bill? |
Avoid frequent thermostat resetting. Set
it at the desired temperature and leave it there.
Don’t set your thermostat too low. As a general rule,
a thermostat setting of 77 to 80 degrees will provide
comfortable room temperature and will give the best economy.
When entertaining a large group, lower the thermostat
2 to 4 degrees a few hours before your guests arrive.
Don’t turn off the system just because you’ll
be away for the day or more. Heat and moisture will build
up in the house. It takes quite a while to restore comfort,
but it costs relatively little to maintain it.
Keeping windows and doors closed will not only keep out
hot, humid, outside air, it will also keep out dust, dirt
and street noise.
Don’t open windows after dark. Night air may seem
cool but it is also moisture-laden. This increases the
work your system must do the next day.
Use filters. CHANGE YOUR FILTER EVERY MONTH.
Keep the sun from adding unnecessary heat to your home
by shading the exposed windows. Draw shades and drapery
on the east windows in the morning and on the west windows
in the afternoon. The less heat and moisture there is
to overcome, the lower your operating costs become. |
|
| Q. During
the peak summer afternoon hours will the unit run most
of the time? |
A. Yes. Your heating and air conditioning
system has been designed and sized for your particular
home. As temperatures rise outdoors, expect your air conditioner
to run for longer periods of time. This is normal operation. |
|
| Q. How will
I know if my unit needs service? |
A. Before you call for service, please
check the following list of conditions and follow suggestions
to prevent costly charges for a service call, which are
not due to a malfunction of your equipment. If you don’t
see your answer here, then phone our service department
at 1-888-530-1822.
Be sure that the main electric power to the equipment
is turned on. Check breakers in your electrical panel
box to make sure they are in the “ON” position.
Make sure that the thermostat is set to the desired temperature
and in the proper positions.
Make sure your filter is clean and not blocking any airflow.
IMPORTANT: DO NOT TURN YOUR UNIT TO THE “OFF”,
“COOL”, OR “HEAT” POSITIONS IN RAPID
SUCCESSION, AS THIS WILL TRIP THE SAFETY ON THE COMPRESSOR
AND IT MUST BE MANUALLY RESET ON SOME MODELS.
IMPORTANT: DO NOT OPERATE THE AIR HANDLER, FURNACE OR
AIR CONDITIONER WITH THE BLOWER DOOR REMOVED OR THE FILTER
ACCESS DOOR OFF. |
|
| Q. What if
my living area is not cool or warm enough? |
Check controls and make sure they are set
at your desired temperature.
Check filters and replace if dirty.
Make sure shrubbery or other objects are at least a foot
away from the outside condensing unit, allowing the unit
to have proper exhaust.
Doors and windows are open or are opened too frequently.
Temperature dial is being changed too often. Allow sufficient
time for the unit to reach capacity. Do not constantly
change thermostat temperature setting. It is best to find
your comfort level and leave it.
When cooking or drying clothing use your exhaust fan if
available. |
|
| Q. How can
I keep my unit as good as new? |
A. Proper care and service will keep your
system operating like new for many years. Lack of care
may damage the unit and cause you unnecessary expense.
Much effort has been put into installing your system and
the choice of quality materials. By taking proper care
of your investment, it should give you many years of energy-efficient
performance. |
|
| Q. How often
should I replace the filter? |
A. Replace the throwaway filter once a
month. That’s the most important thing you as a homeowner
can do. A dirty and clogged filter reduces the efficiency
of your system, causes erratic performance of controls
and can result in damage to the motor or compressor. Inspect
the filter at least once a month when the system is in
constant operation. |
|
Q. Do you
guarantee
your service? |
A. We at Airmakers are glad that you chose
us as your air conditioning and heating contractor and
will put forth 100% in assuring your complete satisfaction.
Should your system still not operate properly, turn the
unit to the “OFF” position and call us toll
free at 1-888-530-1822.
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